Automate your internal and external processes and seamlessly implement innovative solutions
that make your Customers happy while cutting your operating costs.
World's most advanced Natural Language Processing (NLP) engine
Virtual Agents that understand who they are talking with and actively look for problems to solve
Best in class conversational AI algorithms that make more Virtual Agents intelligent as they go
Your Virtual Agent may effectively help with hundreds of Use Cases on multiple channels in many languages
Make your Customers happy and boost their experience by being where they already are. Interacting with a company should happen seamlessly; no one likes getting used to yet another portal, with a new UI, new user names, passwords, etc.
World's best in class NLP (Natural Language Processing) engines implemented in CRM Bot make it possible for our Virtual Agents to fully understand context of any conversation, communicate in multiple languages (both in voice and test) and provide value to Customers and Employees.
Security is of the highest priority for us at CRM Bot. And because of that our platform is built on secure Microsoft Cloud following state of the art security practices. Our early infrastructure and architecture decisions made it possible for CRM Bot to be implemented in financial institutions, public sector & healthcare.
Data is power and with conversational AI your business get access to tons of it. CRM Bot gathers and provides context for the available data so that you can act on actionable insights, learn and adapt.
Talk with Customers around the world in any language.
Let your virtual agent securely automate tasks on behalf of your customers.
Proactively engage customers to drive revenue through direct messaging.
Seamlessly mix text, video, audio & image responses as well as build your own Adaptive Cards.
Drastically improve performance by using the (optional) cache database.
Identify the prevailing subjective opinion to determine user's attitude & emotion.